Get your money back
If you paid a suspicious seller, act fast. Many banks have strict timelines for chargebacks and disputes.
Step-by-step
- Collect evidence: receipts, order confirmation, screenshots, emails, seller URL, and dates/times.
- Contact your bank/card issuer: open a dispute for non-delivery, counterfeit goods, or misrepresentation.
- Submit documentation: upload everything to the dispute portal and note any deadlines.
- If you paid with a gift card: contact the issuer immediately; some can freeze balances if notified in time.
Do
File the dispute immediately and keep notes of call dates.
Provide concise, factual descriptions and evidence.
Don’t
Send more money to “unlock” a refund or shipment.
Delete emails or chat logs — you’ll need them for the case.
Helpful links
Not sure if the website is legit? Start here: Is this website legit?
Ready to warn others and get a manual check? Report a scam.
If a deal looks too good to be true, it probably is. When in doubt, choose payment methods with buyer protection and chargebacks, or don’t proceed.